Main Duties & Responsibilities:
Welcome Clients and other visitors
Explain advice process and offer information about our services
Point out leaflets, self- help materials and navigate clients to our website pages
Set up new clients on our database and record client information, book client appointments
Administrative tasks
As a Client Service Administrator, you need to:
Be friendly and approachable
Be open-minded and non-judgemental
Be confident to work independently
Have good IT skills ( Microsoft, database )
Have some awareness of potential needs of vulnerable clients
What skills do I need?
Personal Skills & Qualities: Specific qualifications and experience are not required to take on the role. You need to: Be friendly and approachable Be open-minded and non-judgemental Be confident to work independently Have good IT skills ( Microsoft, database ) Have some awareness of potential needs of vulnerable clients
When do I need to be available?
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Where does this role take place?
