Group Assistant Volunteer – Online Mental Health Carer Group

We are looking for a Group Assistant Volunteer to support our monthly Mental Health Carer Group (online). In this role, you will help welcome carers to 

the online group, support the smooth running of sessions, and support the Carer Wellbeing Worker to create a safe and friendly space for people to connect.

Role Expectations

In this role, you will support the Carer Wellbeing Worker to help provide a safe, welcoming and 

supportive online space for carers. The group meets regularly and gives carers the opportunity 

to connect with others who understand similar experiences, share information and receive peer 

support. This group is for people who care for someone with a mental health condition and aims 

to support carers through their caring journey.

Key tasks will be: 

• Welcome carers as they join the online group and help create a friendly, supportive 

atmosphere.

• Support the Carer Wellbeing Worker with the smooth running of each session.

• Encourage respectful group discussion and help carers feel included.

• Share agreed information and signpost carers to relevant support when appropriate.

• Let staff know about any concerns raised during the group, following safeguarding and 

confidentiality guidance.

What Difference Will You Make?

Your help will make a real difference by ensuring carers have a regular space to meet others in similar situations, share experiences, receive peer support, and access helpful information.

What skills do I need?

• Access to a computer, tablet or laptop with reliable internet.

• Confidence using Zoom, or willingness to learn.

• Good listening, communication and group facilitation skills.

• Ability to help people feel welcome and included.

• Understanding of the challenges carers may face.

• Empathetic, non-judgemental and respectful approach.

• Ability to maintain boundaries, confidentiality and follow safeguarding guidance.

• Personal or professional experience of mental health is helpful but not essential.

When do I need to be available?

Details

This role is delivered online via Zoom. The group meets on the third Wednesday of each month from 7.00pm to 8.30pm. Volunteers are asked to support the group each month and, where possible, commit to the role for at least six months. Upcoming meeting dates are 19 August, 16 September, 21 October and 18 November.